The Neuroscience Of Empathy— And Why Compassion Is Better

In today’s world of intolerance, conflict, and divisiveness we would all benefit from more kindness and emotional intelligence. And some organizations are truly trying to build these skills. In research cited in HBR a while back, we learned that 20% of U.S. companies now offer empathy training to their managers and leaders. That’s a great beginning. And as a leadership and culture coach, I applaud it.