The ‘Purpose’ Behind Training Workers
Irrespective of industry, the goal of learning and development is almost always the same: identify skill gaps in the workforce and bridge them by equipping employees with the knowledge, tools, and abilities to perform better and meet the larger goals of the organization.
Finding The Hidden Treasure in Every Employee
As a leader, developing and coaching others is a necessary skill in my arsenal. Supporting professional growth in others, to me, feels like finding hidden treasure. I can know you have potential, but to help you, I need to discover what exactly it is and what the best pathway for you develop that potential.
Ten Interesting Facts About Generation Z and How They Affect Us All
The Millennials are a generation who experienced an up-economy during their childhood but a declining one as they came of age. Generation Z is a population that endured a down economy during childhood but are hopeful it will be up as they come of age. The last twenty years have been tumultuous. Over time, culture has evolved. Commerce changed rapidly, and information has increased each year.
7 Ways to Create Engaging Learning Experiences
What we’ve learned from the sudden shift to remote work is that people are generally quite positive about technology adoption to support their work and learning requirements. Many learning and development (L&D) professionals have scrambled to keep the lights on during the COVID-19 pandemic but, at the same time, they have taken the opportunity to evolve learning experiences into the digital era.
Build a World-Class Customer Experience in 3 Steps
He started out as a software professional, working with multinational companies. Then 13 years ago, Sreenivas Dasari pivoted to something entirely different, helping launch the 7 Food Court along a busy stretch of highway between the south Indian cities of Hyderabad and Vijayawada. The gleaming rest stop offers travelers a place to refuel with hearty local fare like dosas and idlis, while teenagers mill around sipping cold drinks from the Thick Shake Factory.
Want a Productive Day? Do this 1 Thing, According to Virgin CEO Richard Branson
To-do lists, productivity apps, meditation, morning routines, evening routines -- there are countless ways you could boost your productivity. But, according Richard Branson, the most important one is this: Exercise.
How to Get Employees to (Actually) Participate in Well-Being Programs
The COVID-19 pandemic has had far-reaching and long-lasting implications for individuals across all aspects of life – health, family, work, and more. Given the impact the pandemic has had on employees, many organizations were prompted to examine the support they provide to them. According to Gartner’s 2020 Well-Being Benchmarking Survey, over three quarters of the 77 U.S.
8 Training Design Flaws That Slow Down Employee Development and Performance
The business world has changed drastically during the pandemic. It demands innovative ways to speed up the skill acquisition of employees. Training organizations now require a training design that enables much faster development of employees’ skills and performance. Not all training designs are equipped to achieve or support that speed.
Every Leader Has Flaws. Don’t Let Yours Derail Your Strategy.
That strategy execution is one of the greatest organizational challenges is nothing new. The causes of derailed strategies have been well chronicled — from not actually being strategies, to organization dysfunction and misalignment, to excessive internal focus.
Six Causes of Burnout at Work
Job burnout is on the rise, according to several surveys. People are feeling emotionally exhausted, detached from their work and colleagues, and less productive and efficacious. This makes them more likely to suffer health consequences, need sick days, and quit their jobs.
No More Mr. Remote Guy
A high-paying client calls to say he’ll be in town tomorrow and would like to come meet the team. The manager panics, scrambling to extract the team lead from her country house, the client liaison from the South of France, and Jack … where does Jack even work from these days?
New Microsoft Study of 60,000 Employees: Remote Work Threatens Long-Term Innovation
Whatever managers previous fears about remote work, the pandemic has proved that most knowledge workers can get their daily tasks done just as well from their living rooms as from the office. Study after study confirms most people's personal experience that, at least for those without child care, health, or other challenges, productivity has actually inched up with the advent of widespread remote work.
Managing Introverts and Extroverts in the Hybrid Workplace
From less social interaction to more opportunities for autonomy, if you’re an introvert, chances are you’ve enjoyed working remotely over the past year plus. On the other hand, if you’re an extrovert, you may have found yourself less productive and more irritable at home, struggling to recreate the external stimuli you had in the office to motivate you.
Simple Connection Tools
The Rolodex and the Filofax disappeared a while ago, but we’re still not all using the tools that make it easier to coordinate people and time.
I use Calendly to book various kinds of 1 on 1 discussions. I set it up to have access to certain windows in my calendar.
This Is How Each Generation Is Feeling About Returning to the Office
As the world—cautiously but inexorably—returns to the office, an inescapable concern is how to deal with those who don’t want to return.
That’s a fair question. Some people are going to oppose returning to the office versus working at home. That opposition is legitimate. It could be rooted in work–family balance, flexibility, commuting, workplace distractions, comfort, clothing, conformity, or a hundred other concerns.
Purpose Puts Burnout on the Back Burner
Helping employees “live their purpose” may do more to rejuvenate stressed employees than giving them more days off, says best-selling author Daniel Goleman.
Think Yourself Happy: Seven Ways to Change Your Mind and Be Happier
What is happiness? Aristotle pondered it, our country’s founders encouraged its pursuit, but only now—thanks to the thriving field of Positive Psychology—have we learned more precisely how to attain and sustain it. In thousands of studies in the last two decades, researchers have watched babies share crackers, put Tibetan monks in brain scanners, asked college students to do kind deeds and explored databases, among other strategies. A major finding has emerged: Happiness is, to a great degree, in our own hands—or more exactly, our own minds.
Managers: Compassion and Accountability Aren’t Mutually Exclusive
Since the pandemic began, there’s been a call for managers to be understanding and lenient with employees as they navigate the stressors the global crisis has brought on. Now that restrictions are lifting in many parts of the world, some managers are wondering how to continue to balance compassion for the people on their team and accountability for getting work done.
Does Practicing Gratitude Help Your Immune System?
New research suggests that gratitude plays an indirect role in improving our health.
Being grateful seems to have a lot of positive effects on our lives. In fact, grateful people may have better sleep, healthier hearts, and fewer aches and pains.
The Future of In-person Training: Why Corporations Still Need the Classroom
We all know what happened last year.
Suddenly, everything turned on a dime. Organizations across all industries — including L&D — had to figure out how to adapt and fast.

