An Agile Approach to Change Management
The business world has arguably seen more disruption in the last nine months than in the last nine years, bringing new and urgent demand for change. Initiatives are being launched by the dozen, adoption can’t happen fast enough, and the stakes are higher than ever. In the midst of a Covid-induced recession, and with some industries on the brink of extinction, change isn’t about fine-tuning — it’s existential.
Why Empathy is The Most Important Selling Skill
Microsoft’s chief executive officer, Satya Nadella, often speaks of how his career — and his company — have been shaped by empathy. Nadella views empathy as a quality to be consciously cultivated, practiced and applied — “not just as something nice to have but (it) is core to (the) innovation agenda in the company,” according to a Quartz India article. In addition, he believes empathy can be a differentiator when working with clients.
5 Ways Talent Acquisition in APAC Will Change in 2022
In October 2021, Korn Ferry released a global report showcasing the pressure on talent acquisition in the year ahead. More than half of the professionals surveyed believe employee turnover will continue to grow in 2022 – and almost a third would quit their current job even if they didn’t have another one lined up.
How To Navigate Feedback Conversations: Avoid These Common Mistakes
A Cognitive Scientist at Seattle University, Therese Huston’s passion is straightforward, “I try to help smart people be smarter at work. It’s that simple.”
Huston is also a public speaker, consultant, and author, having just published her latest book Let’s Talk: Make Effective Feedback Your Superpower in early 2021.
Our Brain Typically Overlooks This Brilliant Problem-Solving Strategy
For generations, the standard way to learn how to ride a bicycle was with training wheels or a tricycle. But in recent years, many parents have opted to train their kids with balance bikes, pedalless two-wheelers that enable children to develop the coordination needed for bicycling—a skill that is not as easily acquired with an extra set of wheels.
How to Break the 5 Habits That Hurt Ideation
Many companies find it hard to prioritize ideation. Here are five ways to break the pattern and gather a wealth of ideas for your organization.
In today’s rapidly changing world, it’s easy to think that most companies are innovation factories—full of ideas for new products, services, and processes.
This is my Failure Resume
A few years ago, my team at Inventium completed a strengths finder assessment. I expected my report to tell me that my top strength was something like ‘time optimisation’ (as a similar test had revealed many years ago) or ‘creativity’ - or some other skill that I utilise every day. But no, apparently my number one strength was ‘competitiveness’ (although this would come as no surprise to anyone who has played Settlers of Catan against me).
5 Traits That Will Instantly Point To Someone With Bad Leadership Skills
Leadership broken down into its most basic and practical form can be defined as meeting the needs of people and developing them to their fullest potential.
When employees don’t develop and have their needs met to do their jobs well, they experience low morale, they stop caring, and they stop trying.
4 Habits of the Happiest People Rarely Practiced by Most Workers
Let's all collectively acknowledge that the last 20 months have not been a walk in the park. A global pandemic, loss of jobs, social and racial unrest, political division, vaccine mandates, our own personal tragedies, and the list goes on and on.
The ‘Purpose’ Behind Training Workers
Irrespective of industry, the goal of learning and development is almost always the same: identify skill gaps in the workforce and bridge them by equipping employees with the knowledge, tools, and abilities to perform better and meet the larger goals of the organization.
Finding The Hidden Treasure in Every Employee
As a leader, developing and coaching others is a necessary skill in my arsenal. Supporting professional growth in others, to me, feels like finding hidden treasure. I can know you have potential, but to help you, I need to discover what exactly it is and what the best pathway for you develop that potential.
Ten Interesting Facts About Generation Z and How They Affect Us All
The Millennials are a generation who experienced an up-economy during their childhood but a declining one as they came of age. Generation Z is a population that endured a down economy during childhood but are hopeful it will be up as they come of age. The last twenty years have been tumultuous. Over time, culture has evolved. Commerce changed rapidly, and information has increased each year.
7 Ways to Create Engaging Learning Experiences
What we’ve learned from the sudden shift to remote work is that people are generally quite positive about technology adoption to support their work and learning requirements. Many learning and development (L&D) professionals have scrambled to keep the lights on during the COVID-19 pandemic but, at the same time, they have taken the opportunity to evolve learning experiences into the digital era.
Build a World-Class Customer Experience in 3 Steps
He started out as a software professional, working with multinational companies. Then 13 years ago, Sreenivas Dasari pivoted to something entirely different, helping launch the 7 Food Court along a busy stretch of highway between the south Indian cities of Hyderabad and Vijayawada. The gleaming rest stop offers travelers a place to refuel with hearty local fare like dosas and idlis, while teenagers mill around sipping cold drinks from the Thick Shake Factory.
Want a Productive Day? Do this 1 Thing, According to Virgin CEO Richard Branson
To-do lists, productivity apps, meditation, morning routines, evening routines -- there are countless ways you could boost your productivity. But, according Richard Branson, the most important one is this: Exercise.
How to Get Employees to (Actually) Participate in Well-Being Programs
The COVID-19 pandemic has had far-reaching and long-lasting implications for individuals across all aspects of life – health, family, work, and more. Given the impact the pandemic has had on employees, many organizations were prompted to examine the support they provide to them. According to Gartner’s 2020 Well-Being Benchmarking Survey, over three quarters of the 77 U.S.
8 Training Design Flaws That Slow Down Employee Development and Performance
The business world has changed drastically during the pandemic. It demands innovative ways to speed up the skill acquisition of employees. Training organizations now require a training design that enables much faster development of employees’ skills and performance. Not all training designs are equipped to achieve or support that speed.
Every Leader Has Flaws. Don’t Let Yours Derail Your Strategy.
That strategy execution is one of the greatest organizational challenges is nothing new. The causes of derailed strategies have been well chronicled — from not actually being strategies, to organization dysfunction and misalignment, to excessive internal focus.
Six Causes of Burnout at Work
Job burnout is on the rise, according to several surveys. People are feeling emotionally exhausted, detached from their work and colleagues, and less productive and efficacious. This makes them more likely to suffer health consequences, need sick days, and quit their jobs.
No More Mr. Remote Guy
A high-paying client calls to say he’ll be in town tomorrow and would like to come meet the team. The manager panics, scrambling to extract the team lead from her country house, the client liaison from the South of France, and Jack … where does Jack even work from these days?

