Leading well is a multi-faceted responsibility. I often read articles and blogs where a leadership expert writes, “This is the one thing you need to do right!” Earlier in my career, I was easily influenced by these formulaic approaches to leadership. Whether it is “The One Minute Manager”, “The One Thing”, “The One Thing You Need to Know”, or “First, Break All the Rules” --- you get the idea.

Organizations must train and grow their people to remain relevant and competitive in this rapidly changing world. How then do we avoid the pitfalls of training disillusionment and achieve success in the development of our people? This visual I have adapted from Dartner says it all.

In times growth, the success of an organization is often regarded as a by product of the market place and the organizations strategic position. However, when things aren’t going so well, attention goes to the company’s leadership.

People don’t accept change at the same rate. Some embrace change, or even work to bring it about, viewing change as an opportunity. Others initially resist change and feel threatened by it. Most people fall somewhere between, viewing change as both risk and opportunity.

Nothing in your organization has a more direct impact on profits, competitiveness and customer loyalty than the quality and creativity of problem solving and decision making at all levels of the organization. According to Wiley’s Digital Skills Gap Index 2021, an astounding 85% of survey respondents across Asia–Pacific countries identify problem solving as the most relevant 21st century skill.