
Leadership Blog
Problem Solving and Decision Making - A Key Skill for the 21st Century Leader
Nothing in your organization has a more direct impact on profits, competitiveness and customer loyalty than the quality and creativity of problem solving and decision making at all levels of the organization. According to Wiley’s Digital Skills Gap Index 2021, an astounding 85% of survey respondents across Asia–Pacific countries identify problem solving as the most relevant 21st century skill.