5 Discussion Tips to Engage Sales Calls in Cyberspace

In this global sales environment, communication has been made so easily available and convenient through the technological advancements over the years. With all sorts of telecommunications from text messages, emails to online conference meetings, it is without a doubt that a lot of time and resources are saved.

However, despite the ease and convenience, the lack of physical interaction can sometimes be unnerving. Nonverbal signs such as body languages are masked behind those digital devices and virtually impossible to read. Likewise, text messages and emails can also be misread or misunderstood for different meanings and intentions if they are not contextually specific. These situations can result in salespeople having miscommunication, getting into unnecessary conflicts with customers, or even making wrong business decisions.

In the video below, Michael Griffin, CEO of ELAvate Global, shares his tips and views on how to establish more effective communication in your sales calls in the cyberspace.

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