Up Your Service guru, Ron Kaufman has created “The 12 Building Blocks of Service Culture” that shape the environment, experience, and enthusiasm of a world-class service team. Service and sales teams are linked and have many synergies in common to inspire customer loyalty and increase sales revenue.

Having survived 2 years of Covid, sales teams are coming out of “ZoomHibernation” to the face the challenges of selling in the post Covid marketplace. Proactive sales managers are engaging their teams to “Regroup, Recharge, Refocus” to this new market environment. Let’s review some activities you, the sales manager, can do for each of the “R’s” to drive and motivate sales team success.