Where the Human Brain (Still) Has an Edge Over AI

In 1928, the Scottish scientist Alexander Fleming returned from a two-week vacation and realized he had made a significant oversight. In his haste to leave for his holiday, he had left a messy pile of petri dishes on his workstation. As he began to dispose of the dishes, something unusual caught his eye: a mold had formed around the bacteria in one of the petri dishes. Upon closer examination, Fleming made a startling discovery. The mold wasn’t just growing—it was actively inhibiting the spread of the bacteria.

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The Five Biggest Mistakes People Make When Prompting an AI

Ready to transform how you use AI tools? Learn how to refine your prompts, avoid common pitfalls, and maximize the potential of generative AI tools. Generative AI tools like ChatGPT, Gemini and Copilot can be powerful. Even though generative AI is a fairly new technology, a powerful limitation on its use dates back to the 1950s or earlier: GIGO. GIGO means "garbage in, garbage out." If you ask AIs the wrong questions or don't ask them correctly, you're pretty much guaranteed to get nonhelpful answers.

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Stop Worrying About AI Getting Better, and Start Obsessing About How You Can Get Better

The brutal reality is that today, AI is worse than it will ever be. As it improves, the employment picture will grow darker. Goldman Sachs predicts that AI will cause 300 million jobs to vanish by 2030. This includes the full spectrum of human endeavor. At the “greatest risk of task replacement,” in Goldman’s view, is everything from administrative support positions, at 46 percent, followed by legal positions.

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20 Leadership Skills That Are Still Relevant In The AI Age

Artificial intelligence has the power to automate and streamline countless business processes and improve efficiency across just about every sector. However, AI tools (and the humans using them) need guidance and training to perform to their full potential, which makes strong leadership more important than ever. Below, members of Forbes Business Development Council discuss the leadership skills that are still relevant in the age of AI.

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The Key to Better Work-Life Balance Might Be AI, Workers Say

Imagine having 12 extra hours per week -- that's how much time Thomson Reuters predicts AI-powered tools will save professionals in future. A new survey of more than 2,200 professionals by the information services company found that 77 percent of professionals think AI will have a "transformational" impact on their careers in the next five years. While those surveyed work an average of 46 hours per week, more than half of respondents said they feel they do not have enough time to do everything they want to.

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Why Your Sales Team Should Embrace AI, According to an Executive Who Closed Deals for Snapchat, Meta, and Samsung

If there's one thing John Imah has learned from his decade-long career helping tech giants like Samsung, Twitch, Meta, and Snap, with business development and marketing, it's how to tell--or rather, sell--a story. "Whether it's an anecdote that humanizes the technology or a statistic that captures the market opportunity," says the serial entrepreneur, "the goal [of sales] is to leave the room with the audience not just understanding but believing in the vision.

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AI in Sales Training: Exploring Its Potential and Its Current Limitations

Today, there is hardly any more popular topic than artificial intelligence (AI) — its current capabilities, its future possibilities, its benefits and dangers. While AI will certainly be helpful and impactful, not even experts and scholars know what the “AI revolution” will look like ten or twenty years from now, nor when the true “year of AI transformation” will be.

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Empowering Your Team with AI: Effective Training for Customer Service Success

In recent years, the role of technology, especially the role of artificial intelligence (AI) technology, has significantly increased across a variety of industries. Customer service is one of the industries that has been introduced to the capabilities of AI technology, and businesses are turning to it and other evolving technologies to improve the quality of their business and the customer’s experience.

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ChatGPT Invades the Workplace

A new Korn Ferry survey on the use of ChatGPT in the workplace leaves no doubt that the artificial-intelligence platform—only months old—has captured the business world’s attention. According to the survey, which polled professionals across industries, 46% are already using ChatGPT to complete work tasks. More telling, upwards of 80% say ChatGPT is a “legitimate, beneficial work tool” that will be a regular part of their workday in the future.

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