Understanding the differences between leads, prospects, and sales opportunities is crucial for businesses looking to optimize their sales processes and boost revenue. By effectively managing these distinct stages of the sales funnel, organizations can allocate resources efficiently, prioritize high-potential opportunities, and ultimately increase their chances of closing deals. The sales team plays a pivotal role in building business relationships with leads, prospects, and sales opportunities

Salesloft is trying to make salespeople's jobs easier with the help of AI. The sales engagement platform is incorporating IBM's Watsonx artificial intelligence into its interface to enhance seller capabilities, the Atlanta-based Inc. 5000 company shared in a press release. IBM's technology offers a "prompt lab" that can summarize meetings or reports, generate insights and takeaways from content like product reviews, and create a customer assistant through a chatbot template.