Servant leadership is a bit of a buzzword these days, and at Maxwell Leadership we’re all about it. But before you can truly be a servant leader, it’s essential we grasp what a servant leader mindset is all about. Trying to practice servant leadership without adopting the servant mindset is pointless. But getting it right changes everything! A servant leader approach is, for the most part, the opposite of a traditional leadership model.

Knowing how much revenue a potential client could generate is helpful when qualifying a sales opportunity. Knowing their sales potential lets you better assess if that company can afford your offer. If you're dealing with an existing client, understanding their total revenue potential can also help you better assess if there might be additional upsell potential. If you're in the market to buy a company, you might also want to estimate their sales.

You hear about disruptions in industry, in tech, in art. Something or someone who comes along and makes the world abruptly shift, seemingly overnight. Well, there are disruptions in sales calls, too. Questions, actions, and behaviors that have the power to change the conversation and how the client sees you.

Winston says there ought to be a similar protection for students–and I might add, that protection should be provided for entrepreneurs and aspiring business owners, too. Namely, that no one should go through life without being armed with the ability to properly communicate.

You’re guaranteed to make a few mistakes in your work life. Some of those mistakes are going to be big ones. You may do something that loses a client, puts a project behind schedule, angers a colleague, or costs your company money.

The constant connectivity. The steadfast march of technology. The "know everything" environment. It's all changing the way you, me, and your customers perceive a company or brand. In some cases, our perception is influenced by word of mouth — recommendations from friends, online reviews, tweets, and Facebook rants. In other cases, it's our own experiences — both online and off — that shape the way we think about a brand.

Public speaking isn’t an easy thing for every leader, but you have to conquer the fear factor if you’re planning to represent a business. By focusing on your passion for going into business, sharing authentically, and continuing to practice being in front of a room full of people every chance you get, you’ll be a pro at it in time.