Why We Are Heading Toward a ‘Post-Generational Society,’ According to the Dean of Wharton
BMW is one of the world’s most recognizable brands, the maker of “the ultimate driving machine.” While Ford became famous for the moving assembly line and Toyota for its participatory work methods, the German firm usually made the headlines thanks to technical breakthroughs. Over the years, BMW’s legendary engineering prowess yielded innovations.
15 Self-Appraisal Questions For Peak-Performing Leaders
Leadership performance is under threat. Many leaders assume that leadership development is a reward rather than an intentional, structured plan to move them through a growth process in support of their continuous improvement on their leadership journey. There are also leaders who assume that excellent financial performance equals excellent leadership performance. For these leaders, the end result justifies the means.
Stop Giving Boring Presentations — Follow These 6 Presentations Hacks to Captivate Your Audience
n the dynamic and data-driven corporate world, effective communication is paramount, and one of the key tools for this communication is corporate presentations. Corporate presentations are the perfect way to communicate ideas, proposals, and facts to your business's internal audience as well as external stakeholders. In fact, over 35 million PowerPoint presentations are given daily to more than 500 million people.
Are You a Growth Leader? The Seven Beliefs and Behaviors That Growth Leaders Share
What makes someone a growth leader? In conversations we’ve had with business leaders, the answer tends to boil down to a variation of “I know it when I see it.” But it turns out that there is a specific set of attributes that growth leaders share. After carrying out a survey of 165 C-suite executives and senior vice presidents with growth responsibilities and conducting in-depth interviews with 20 executives, we found that growth leaders have seven specific beliefs and behaviors.
3 Ways B2B Buying Behavior Has Changed—Forever
It was July 2020—the middle of COVID Year 1—and the temperature had hit 95 degrees (F). Then, the AC on my beloved 2003 Toyota Highlander died. The cost to repair it was far more than the value of the automobile. I needed to buy a new car. But we were in the middle of the pandemic. Shopping for a car the “traditional” way was out of the picture. So, I did what every buyer was doing when shopping those days. I fired up my MacBook, launched Google Search, and started researching my purchase.
9 Ways to Elevate Your Sales Team
Raising others up is a hallmark of a great leader. Beyond simply being a kind thing to do, developing talent is paramount in achieving notable scale as a global organization. This article will outline nine principles that I think about as a sales leader. Feel free to lean on this list or develop one that aligns with your core organizational values.
Unlocking Sales Success with Personalisation: Creating Moments That Matter
Sellers have got to work harder than ever. That’s because buyers are more informed than ever before. Buyers conduct a lot of their own research, which means they’re more than 50% along the sales journey before us sellers get in touch. The challenge for us is helping buyers make sense of what they’ve read online, but without knowing what they’ve been reading up on.
3 Questions Sales Teams Should Ask After Losing (or Winning) a Deal
When salespeople lose a deal, most prefer to move on rather than linger over the specifics of the loss. Similarly, when they win a deal, most are quick to celebrate. But very few take the time to assess why they won the business. In the authors’ experience leading and coaching sales teams, they see evidence that a brief, well-pointed sales retrospective, where you unpack the reasons behind a win or a loss, can significantly improve a team’s future win rate.
3 Ways To Increase Your Mental Resilience, According to Extreme Athletes
If you want to perform at a high level, you’ll need to be resilient. The way to build this mental skill is by overcoming unexpected challenges that come your way. While we all experience roadblocks, you don’t have to wait for one to happen. “Being mentally resilient is the ability to endure pain for long periods of time,” she says. “The highest performers use mental frameworks that fundamentally change the way they see the world.”
People Who Think They’re Great Coaches Often Aren’t
“I think I am a pretty good coach,” the executive across the desk said to us. Impressed with his positive attitude about himself, we asked, “How do you know?”. He said he had attended a coaching course and learned many of the techniques of good coaching. That triggered a question for us. How many leaders believe they are better coaches than they really are?
Is Emotional Intelligence on the Decline?
When I was a youngster, my uncle was director of a national laboratory, overseeing several thousand research scientists. As a scientist himself, he loved his work. But the part of his job he hated, he told me, was laying off employees. Firing people no doubt ranks among the least favorite tasks of any leader. Yet executives, driven by the downturn in the economy, are firing thousands these days. But there are better and worse ways to let someone go.
Resistant Salespeople Can Prevent Consistent, Strong Sales Results
As my regular readers know, my son is a baseball player – a rising college senior (as of the summer of 2023) – and I still coach him in the batting cage when he’s home for the summer. I started coaching him when he was old enough to hold a wiffle bat. By the time he was thirteen years old, he responded to every piece of hitting advice with, “I know Dad!” He was no longer coachable (by me), thus beginning a stretch of six years during which we hired various coaches to work with him.
Focus on Output and Problem Statement rather than Features
Problem-solving has become an integral part of our lives. Whether it's in our personal endeavors or professional pursuits, our ability to overcome challenges directly impacts our success and well-being. Traditionally, we tend to emphasize the features of a solution, often overlooking the crucial aspect of focusing on the desired output or the problem statement itself.
3 Negotiating Strategies to Use When the Other Person Has an Advantage
Whether you’re going into a job interview or trying to strike a deal with a new client, negotiating better terms can feel intimidating. While some people are good at asking for more, many are not. For example, recent data from the Pew Research Center found that 60% of U.S. adults don’t ask for higher pay when offered a position.
Let the Urgency of Your Customers’ Needs Guide Your Sales Strategy
When companies are creating profiles of possible target customers, there is a dimension they often overlook: the urgency of the need for the offering. This article provides a process for segmenting prospective customers in this fashion and creating a sales strategy.
The Top 18 Skills HR Leaders Are Focused On Developing
As the world rapidly evolves, HR leaders find themselves at the forefront of driving organizational success through talent management and development. To stay ahead, HR leaders are increasingly recognizing the need to acquire new skills beyond traditional HR competencies. From leadership and language proficiency to "hard" skills relevant to the digital age, the quest to enhance both work and personal lives has led HR professionals to embrace continuous learning and upskilling.
Psychological Resilience Is Your Most Valuable Workplace Asset. Here Are 5 Techniques to Strengthen It
In today’s rapidly changing business landscape, defined by unprecedented technological advancements, shifting climates, geopolitical changes, and evolving work models, there’s one quality that stands out as a make-or-break asset: psychological resilience. Whether you’re a seasoned professional or a newcomer to the workforce, resilience—the ability to bounce back from setbacks, adapt to change, and transform adversity into opportunity—is crucial for thriving in our complex and unpredictable job market.
How Can You Tell Someone Has Bad Management Skills?
Here's a scenario that may look familiar. The product development team designs a wonderful new app. The client is positively stoked about rolling it out, and the PR team is building the campaign for its launch. And then this happens: The manager or executive in charge of the project steals the spotlight and takes all the credit for the work. No praise for the team, no celebration of everyone's success, no recognition of team members' contributions.
Marshall & Kelly Goldsmith: Avoiding Life’s Biggest Regret
Years ago, I (MG) was on a small plane flying from L.A. to Santa Barbara. As we approached the runway, a very bad thing happened. The landing gear didn’t work! After it failed on a second and third attempt, our pilot finally gave up. The pilot then announced that we were going to fly around in circles until the gas tank was empty to reduce the chance of an explosion when we landed.
Mastering Empathy: The Essential Skill for Sales Success
Many companies focus their sales training on the nuts and bolts, such as technical skills and selling strategies, often overlooking what could be the most crucial aspect of sales development: empathy. Empathy is an important skill for all levels of the sales organization. It is particularly important in helping front-line sellers in relationship-building. For sales leaders, empathy is critical in their effort to lead and inspire. But can empathy really be learned?

