You had me at “Hello!” [Sales Success Series, Part 3 of 6]

The way that we open a call is important because every interaction with a customer can be thought of as a new opportunity to form a first impression. When starting a call, the sales representative must focus on getting the customer to agree on what will be covered or accomplished during the call. At AchieveGlobal, we focus on a few key points when building a strong sales call opening.