I dedicate this sales blog to my ex-wife Joyce Leong, a super saleswoman all her life, whether she was in B2B, B2C or charity sales. She always exceeded her target because of her attitude to achieve win-win decisions and her excellent EQ that gave her the ability to persuade and influence her customers to buy. She has terminal brain cancer and is now in hospice care.

The effective sales coaches differ widely in their temperaments and abilities, in what they do and how they do it, in their personalities, their knowledge, their interests—in fact, in almost everything that distinguishes human beings. But all effective sales managers perform only necessary tasks and eliminate unnecessary ones to achieve sales revenue targets.