The Art of Decision Making: A Leader’s Handbook
How good are you at decisions? Here’s how to up your game. Making decisions is a key function of leadership. Leaders must make complex decisions that affect the lives of their teams, businesses, and communities. Expertise in the fine art of making decisions can empower you to make good ones while creating a culture that fosters collaboration and innovation.
How to Get Sales and Customer Success to Work Together
Sales and Customer Success (CS) teams are the dual engines of revenue growth, yet too often they operate in silos, each with separate goals. Daisy Chung, Head of Revenue Strategy at Orum, underscores that revenue growth comes from a synchronized approach between these two departments. While specialization in roles, such as Sales Development Representatives (SDRs) and Account Executives (AEs), can boost efficiency, it often creates gaps and communication breakdowns between departments.
84% Of Workers Agree This One Key Workplace Interaction Is Flawed
If there was something that 81% of people spent time at work doing, yet 84% of people also agree that it's not working — wouldn't that be a strong incentive to make critical changes? According to Asana's 2024 State of Workplace Innovation report and data shared in Asana keynote speeches, that exact scenario is playing out in businesses worldwide. What is this broken activity? Collaboration. In fact, 90% of workers rely on informal networks, friends, and unspoken understandings to get things done.
How to Give Constructive Feedback, According to a Stanford Business School Lecturer
When providing feedback, we often stand in judgment of others, seeking to impart wisdom or tell others what to do. If we instead frame feedback as an invitation to solve problems collaboratively, we’ll often find that we achieve better short-term results while bolstering our relationship with others over the long term.
Zen Expert Who Works With Google Says This Is the No. 1 Way to Deal With ‘Difficult’ People at Work
Let’s face it, you won’t see eye-to-eye with everyone you work with — no matter how hard you try. From co-workers to bosses, there are probably more than a few people who you consider to be difficult.
And we’re all the “difficult person” in at least one other person’s story, says Marc Lesser, a Zen teacher and executive coach with clients like Google and Facebook, and CEO of consulting company, ZBA Associates.
When Leaders Struggle with Collaboration
It’s not uncommon for talented leaders to find collaboration unnatural. After all, rugged individualism set them apart and propelled their careers. And for many, that same focus on distinguishing themselves later becomes their demise. Most of an enterprise’s competitive value is created and delivered at organizational “seams,” where functions come together to form capabilities (think marketing, consumer analytics, and R&D, together developing innovation capability). That requires leaders of those functions to collaborate across the siloes to deliver that value. If you’re a leader who struggles to collaborate with your peers, you first need to understand why that is, then work to develop that skill
The Problem With Experiential Learning
Many years before I fully understood extrovert and neurotypical privileges, I took part in a variety of experiential learning sessions. The ostensible goal of one of the sessions was to solve a problem as a team in a high-stakes simulation. The underlying goal was to do so in a way that made people trust you and want to work with you. The most “trustworthy” people at the end were the “winners.”
Stop Selling. Start Collaborating.
In 2007 Sonos, a manufacturer of luxury wireless-audio systems, struck a deal with Best Buy to sell its products at more than 600 retail locations across the United States. Sonos would be spotlighted in Best Buy stores with live, interactive, multizone demonstrations. In return Best Buy would gain access to the best-reviewed new audio systems in the world. The agreement was a victory for both companies.
12 Habits To Become A Better Leader
If this year’s resolutions reflect previous years’ resolutions, 80% of people will fail. Why such little success? Unfortunately, the seeds of failure are built into the resolutions themselves. Though crafted with good intentions, these resolutions are all framed as outcomes. For example, losing weight isn’t something you do; it’s an outcome of other things you do (e.g., change your diet, exercise).
The Future of In-person Training: Why Corporations Still Need the Classroom
We all know what happened last year.
Suddenly, everything turned on a dime. Organizations across all industries — including L&D — had to figure out how to adapt and fast.