In today’s rapidly changing business landscape, defined by unprecedented technological advancements, shifting climates, geopolitical changes, and evolving work models, there’s one quality that stands out as a make-or-break asset: psychological resilience. Whether you’re a seasoned professional or a newcomer to the workforce, resilience—the ability to bounce back from setbacks, adapt to change, and transform adversity into opportunity—is crucial for thriving in our complex and unpredictable job market.

Here's a scenario that may look familiar. The product development team designs a wonderful new app. The client is positively stoked about rolling it out, and the PR team is building the campaign for its launch. And then this happens: The manager or executive in charge of the project steals the spotlight and takes all the credit for the work. No praise for the team, no celebration of everyone's success, no recognition of team members' contributions.

Years ago, I (MG) was on a small plane flying from L.A. to Santa Barbara. As we approached the runway, a very bad thing happened. The landing gear didn’t work! After it failed on a second and third attempt, our pilot finally gave up. The pilot then announced that we were going to fly around in circles until the gas tank was empty to reduce the chance of an explosion when we landed.

Many companies focus their sales training on the nuts and bolts, such as technical skills and selling strategies, often overlooking what could be the most crucial aspect of sales development: empathy. Empathy is an important skill for all levels of the sales organization. It is particularly important in helping front-line sellers in relationship-building. For sales leaders, empathy is critical in their effort to lead and inspire. But can empathy really be learned?

Over the last two decades, technology developers have utilized the agile methodology to work more effectively. As sales teams are stretched thin and face change initiatives and strategy shifts, using the sprints made popular by agile can help them focus on priorities that will drive results. At the heart of this is a cadence of structured, weekly meetings between the manager and the salesperson.

By the time we hit the age of 18, we have years of buying decisions behind us and generally feel like we’re too smart to be “sold” anything. Instead, we’re looking to be inspired to buy. Inspiring is the new selling. If you’re in sales or business development, one of the easiest ways to inspire customers is to show enthusiasm for your product. Arguably, there is nothing more contagious than enthusiasm, at least nothing that is still good for you.

Back in November 2017, Collin Sexton and his college basketball team at Alabama were forced to play 3-on-5 for more than 10 minutes against the University of Minnesota. Due to injuries, ejections, and disqualifications, Alabama could only put three players on the court. The crazy part, behind 40 points from Sexton, Alabama almost won the game, ultimately losing 89-84.

Back in 1957, two engineers invented a textured wallpaper they were sure would become a big hit. Instead, it flopped. After some modest success repurposing it as an insulation for greenhouses, their failures became blessings in disguise, forever altering the history of packing and shipping worldwide, while de-stressing millions.

It’s an open secret that Americans work more days of the year than many other workers around the world. When we do go on vacation, we often fail to maximize the benefits by either cutting our vacations short or trying to do too much while on vacation.

Uncomfortable conversations are inevitable — and that’s why learning to navigate them is necessary for building healthy relationships and a successful career. Maybe you need to offer a friend or colleague some constructive criticism.

Learning and development (L&D) is critical for the newest generation of workers, Gen Z, to get a good value proposition from their workplace. While the want of L&D from Gen Z may be familiar to every other generation, Gen Z comes from a very specific socioeconomic and cultural situation that shapes their desired employee experience.

Sales teams have typically not been early adopters of technology, but generative AI may be an exception to that. Sales work typically requires administrative work, routine interactions with clients, and management attention to tasks such as forecasting. AI can help do these tasks more quickly, which is why Microsoft and Salesforce have already rolled out sales-focused versions of this powerful tool.

Something top performers – i.e. reps who hit 150% of quota – do twice as often as their peers? Research. Meaningful, deep research into their prospects to find out about their business, their interests, and what’s driving them, both intrinsically and extrinsically.

Sales is a business about people and getting the right talent is vital—companies must reconsider their talent strategies and the sales roles they need to continue to drive growth.

Learning and development (L&D) leaders face a plethora of challenges when planning, designing and developing sales enablement initiatives. Products and services are evolving faster than ever. Technology like artificial intelligence (AI), sales analytics software, customer relationship management platforms and sales collaboration and workflow tools are more entrenched across the sales cycle.

Managers today must balance their day-to-day work with multiple “ands,” such as delivering on quarterly objectives and thinking strategically. Given these numerous demands, managers tend to deprioritize their own career development. It doesn’t have to be that way. The more managers take control of their development, the better able they’ll be to avoid the common career mistakes that will get in the way of their growth. And the more their team members see the positive impact of investing in their career development, the more likely they are to do the same.

Too often, organizations view leadership in the context of hierarchy and, as a result, provide leadership training solely to formal managers. However, in today’s dynamic business environment, all employees would benefit from leadership training because, as Suzie Bishop, vice president of product development at The Center for Leadership Studies (CLS), explains, “Everyone is a leader. Everyone is influencing and being influenced.”

Albert Einstein said, “In the middle of difficulty lies opportunity.”

Not everyone sees things this way. Some are presented with tough problems or hard choices and throw up their hands in frustration. But viewing a challenge as an obstacle, rather than an opportunity, does not prevent us from having the problem – it only affects our ability to solve it.

Time is a valuable commodity in the world of business, especially for entrepreneurs. While business can change in an instant, there's one constant, solid thing, and that is time. The better you can learn to work with time, the better off your business will be in the long run. Here are four time management skills to help you maximize every minute of your workday.

Many large, multinational companies fail to reach and profit from middle-market customers. Yet the opportunity is enormous: In the U.S. alone, middle-market companies purchase more than $6 trillion a year in goods and services. Sellers with a big middle-market customer base can grow along with their clientele. The fundamental problem is that many multinationals don’t have a full-fledged strategy for selling to midsize companies, as they usually do for sales to enterprise and small business clients.