"Great initiative…but you’ve done it all wrong."

It’s a timeless challenge among organizational leaders: how can I redirect employee efforts without squelching their motivation? Misguided but well-intended employee efforts deserve to be recognized. Yet without effective feedback, too, the result can be one of two undesirable outcomes: persistence in the wrong direction …

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My Sales People need to Negotiate Better

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It’s Closing Time…Successfully Closing the Sales Call [Sales Success Series, Part 6 of 6]